I absolutely LOVE the new shirts. They are a smoother fit with a little more compression feel to them. I love the new regular neck line. They look great under my dress shirts during my work days and still are essential as a workout undershirt in keeping my core sound throughout my exercising routine.

JOSH BIDWELL RETIRED FOOTBALL PLAYER & GOLFER

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Frequently Asked Questions

Please find below some of our most frequently-asked-questions about the Core Precision™ Undershirt. If the information you are looking for is not here, please contact our team at Equmen by sending an email to info@equmen.com.

  1. Why should I wear an EQUMEN™ top?
  2. When should I wear an EQUMEN™ top?
  3. How do I care for my garment?
  4. How do I put the EQUMEN™ top on?
  5. How do I take the EQUMEN™ top off?
  6. How do I choose the right size top?
  7. Where does my item ship from?
  8. How long will my order take to arrive?
  9. Does EQUMEN™ have a Warranty?
  10. What happens if my EQUMEN™ is Defective?
  11. Does EQUMEN™ Accept Change of Mind Returns or Exchanges?
  12. How do I return and Exchange?

Why should I wear an EQUMEN™ top?

The EQUMEN™ undershirts provide body-improving benefits to help any man look and feel his best. You should wear an EQUMEN™ top if you want to:

  • Improve your posture and muscle alignment
  • Keep core muscles stabilized and supported
  • Help your body muscles recover after vigorous activity and sport
  • May help to reduce back pain
  • Help Improve your bodies circulation
  • Help keep your body at its optimum temperature
  • Instantly improve your body shape
  • Improve the fit of your clothes

Overall, the EQUMEN™ Core Precision™ tops will improve your total sense of well-being, starting at the core.

When should I wear an EQUMEN™ top?

The EQUMEN™ garments are comfortable enough to wear all day, so you can incorporate their advanced benefits into any activity from work to sport to weekend.
For Sport - to assist core strength, temperature control and performance
EQUMEN™ tops also provide core muscle support during any sport activity, such as golf, tennis, running or walking. By keeping the muscles warm, raising body awareness and improving posture, they will help to optimize your performance and can reduce the risk of injury.

Post sport recovery - to aide muscle recovery and postural support

Everyday - underneath your casual clothes or suit for improved posture and a defined look
They are ideal for tailoring your body when wearing business suits, particularly slimmer fitting styles. They can also be worn under t-shirts and polo shirts.

How do I care for my garment?

To maintain the integrity of your EQUMEN™ garments, we recommend you follow the care instructions exactly. You should machine wash cold with similar colors. Thanks to the quick-dry properties of the garment it is best to hang or line dry, to prevent fading dry in the shade where possible. They will dry very quickly and be ready to wear again.

  • Do not iron
  • Do not use fabric softeners or bleach (this weakens the fabrics compression)
  • Do not tumble dry (this weakens the fabrics compression and affects the moisture wicking properties)

How do I put the EQUMEN™ top on?

Place arms in the arm holes and then put the shirt over your head. Roll the product onto your skin. Then adjust the garment to ensure correct placement of compression panels for optimum comfort and fit. Pay particular attention to the compression panels on the chest, which should fit just underneath your pectoral muscles. On the long sleeve, the arm compression panels should be placed to give bicep and elbow support.

How do I take the EQUMEN™ top off?

Take a breath and work the undershirt up to your underarms, then pull one arm out first, then the other arm comes next.
From there you are almost done – just pull the shirt over your head.
Alternatively, once you have worked the undershirt up to your underarms, cross your arms over your body and grab the bottom of the shirt from behind. Then pull both arms over your head.
Finally remove your arms from the garment.
Click here for downloadable instructions

How do I choose the right size top?

Tops

To determine the best size/fit for your body you must know your BMI (body mass index = height & weight). You can also use your chest measurement to choose your size, some people find a combination of the two methods help them find their most accurate size.

BMI Size Chart

 

BMI Size Chart

Chest Measurement Size Chart

Chest Measurement Size Chart

Once you determine your size you may try a size down for greater results. Wearing a size down will provide even greater compression and enhanced well being benefits. This is only recommended to those who have worn compression garments previously.

If you are border line between two sizes and have never worn a compression shirt before, we recommend you go with the larger size. This is because the second skin fit of EQUMEN™ products can be quite confronting to first time users and can take a little while to get used to.

Bottoms

Generally you can work out your underwear size from what size you wear in other brands. However, to precisely determine the best size/fit for your body you can use a combination of the BMI (body mass index = height & weight) size chart shown above and the waist measurement chart. Some people find a combination of the two charts help them find their most accurate size.

Waist Measurement Size Chart

Waist Measurement Size Chart

Where does my item ship from?

EQUMEN™ has distribution centres located in major regions around the world.

  • Australia and New Zealand: Warehouse based in Sydney, New South Wales, Australia
  • Canada:  Warehouse  based  in  Blaine,  Washington,  USA
  • United Kingdom: Warehouse based in Northampton, England
  • European Union: Warehouse based in Northampton, England
  • United States of America: Warehouse based in Blaine, Washington, USA
  • Rest of World: Warehouse based in Blaine, Washington, USA

Please note occasionally if product is not available in certain regions, but in stock on others your items may be shipped from a different location. EQUMEN™ reserves the right to do this, where necessary. 

The purchaser is responsible for any additional import duties, charges or taxes when orders ship internationally.

 

How long will my order take to arrive?

Australia

Australian orders are shipped through Australia Post. Orders are generally processed and dispatched within 2 business days of the order being placed. Once shipped orders are next day delivery in all major cities and 2-3 day delivery for regional areas and Western Australia. You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 5 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

New Zealand

New Zealand orders are shipped through Australia Post, International Post. Orders are generally dispatched within 2 business days of the order being placed. Once shipped orders take between 5 and 14 business days to arrive.
In case of extenuating circumstances please wait 16 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

Canada

Canadian orders are now shipped from our warehouse  based  in  Blaine,  Washington,  USA
  through USPS and handed across to Canada Post. Orders are generally processed and dispatched within 2 business days of the order being placed. Once shipped orders take between 3 and 10 business days to arrive (depending on your geographical location). You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 13 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

United Kingdom

British orders are shipped through UK Mail, DHL or other local courier service. Orders are generally processed and dispatched within 2 business days of the order being placed. Once orders are shipped your order should be delivered within 3-5 business days, a calling card will be left if the consignee is not in, and delivery will be re attempted the following day. You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 7 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

The Highlands of Scotland

Please note orders to the Scottish Highlands are on a 5 day delivery service.

European Union and Non Member European Countries

European orders are shipped through DHL courier services depending on the individual region and size of order. Orders are generally processed and dispatched within 2 business days of the order being placed. Once shipped orders take between 4-5 business days to arrive, a calling card will be left if the consignee is not in, and delivery will be re attempted the following day. You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 14 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

United States of America

US orders are shipped through USPS or UPS (depending on the number of items purchased). Orders are generally processed and dispatched within 2 business days of the order being placed.
If you have paid for 2 day air or 3 day select services your order will take two/three business days to arrive after shipment. Two/three day shipping refers to the time the order will take to arrive after being dispatched not from time of placing order and you will need to add an additional 2 business days to allow for the processing of your order.
For all other orders, once shipped orders take 1 to 15 business days to arrive depending on the geographical location, (up to 25 days for Hawaii and Alaska). You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 21 business days (30 for Hawaii and Alaska) from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

Rest of World

International orders are shipped through USPS. Orders are generally processed and dispatched within 2 business days of the order being placed. Once shipped orders take between 7 and 30 business days to arrive (depending on geographical location) to arrive. You will receive an automated confirmation email once your order has been dispatched and this email will contain tracking information for your shipment.
In case of extenuating circumstances please wait 30 business days from date of shipping confirmation before contacting EQUMEN™ Customer Care if your order has not arrived.

Shipping Timeline Exceptions

While EQUMEN™ and our warehouse’ s endeavor to meet the above shipping timelines there are periods throughout the year when your order may be delayed to due to various reasons. These reasons include public holidays as well as peak holiday and sale periods when orders can backlog in the warehouse or take longer to arrive due to backlogs with our third party courier company’ s. These are not a regular occurrence, however if you order during peak times (Christmas, Black Friday etc) please note your order may take slightly longer than normal to arrive and your patience and understanding is appreciated.

Occasionally there are also other extenuating circumstances such as natural disasters that may increase delivery times in certain locations. Your delivery may be delayed even if you aren’ t in an affected area due to the route your order may take. Obviously this is very rare, however it does happen and your patience and understanding is appreciated.

Tracking

All EQUMEN™ orders are shipped using a method that allows for tracking, for your convenience. While tracking is generally door to door and provides a fair indication on the location of your order during the shipping process, we cannot always guarantee the accuracy of these updates. Due to EQUMEN™ utilizing third party shipping providers, tracking information is reliant on local depots updating information regularly unfortunately this does not always happen. Your patience and understanding is appreciated.

Does EQUMEN™ have a Warranty?

Here at EQUMEN™ our most important task is to ensure your absolute satisfaction and we will always strive to achieve that. However, if you are not fully satisfied with your new EQUMEN™ purchase we are more than happy to return or exchange, provided you meet our guidelines below.

Warranty

EQUMEN™ is proud to stand by the quality of our garments. If you feel you have received a defective product (eg a tear in the stitching) or you have been incorrectly sized or received an incorrect order, please contact us to submit a request.

Please note: EQUMEN™ is only able to handle returns for items purchased directly from our website, if you have purchased a product from one of our retail or online partners, please consult their respective return policies.

Due to the nature of our garments, and for health and hygiene reasons we cannot accept returns of underwear unless there is a defect with the product.
Once we have reviewed your request, and it has been approved, one of our customer service staff will be in touch to advise you where to send the item back to for confirmation and replacement. We recommend you use insured postage as we cannot be held responsible for lost items.

For further information on our returns policy and how to make a return request please see the information below.

What happens if my EQUMEN™ is Defective?

Exchanges (defective product) up to 6 months from date of delivery*
Refunds (defective product) up to 6 months from date of delivery*

If you feel your EQUMEN™ product has not met your expectations with regards to wear and quality please email info@equmen.com with a brief explanation of the defect/ fault as well as some images of the fault and your proof of purchase (order ID, copy of receipt). We will also require a brief description about how you wore the item (eg, twice a week for sport or once a week under a suit etc) and how you cared for the item (eg, machine washed in cold water and hung on line to dry).

Once we have received the above information we will assess the defects on a case by case basis. If we agree your product has not lived up to EQUMEN™ ’ s high quality standards we will replace your item and send you a replacement. Generally the photos sent through of the defect will serve as proof of the fault and you will not be required to send the item back, however, if it is a new defect our quality control has not seen before we may request you send the product either to your closest warehouse or our head office (in Australia), we will reimburse you for any postage expenses incurred for this.

As well as replacing any defective product purchased from the EQUMEN™ online store we will also happily replace faulty items bought from one of our official stockist’ s (e-store, boutique or department store) provided you have proof of purchase (eg. Email confirmation, scan or photo of receipt).

Does EQUMEN™ Accept Change of Mind Returns or Exchanges?

Returns & Exchange Policy

Exchanges (full priced or sale items) 14 days from date of delivery*
Refunds (full priced items) 7 days from date of delivery*
Please note due to health regulations, we are not able to accept returns or exchanges on any underwear (brief, trunk, long trunk) - unless the product is faulty.
All items must be returned in their original unworn condition with all tags attached and in original packaging.
We are unable to accept returns without boxes or swing tags, or if the items are soiled or odorous. Please note when trying on goods do so after bathing and before any sweat, lotions, deodorants and fragrances are present on the skin to prevent marking the garment.
If  requesting  a  refund,  please  note  the  refund  amount  will  be  the  order  value  minus  original  shipping  costs. Refunds will be issued through the same transaction method used and due to security reasons we are unable to offer alternative methods for refunds at this stage.

Sale Items

Unfortunately we are unable to offer refunds for sale/ promotion purchases however we will happily exchange them for a different size or for products of the same value.

 

How do I return and Exchange?

Email info@equmen.com within the above mentioned timelines, with the following information:

  • Your order ID (eg. VRC-00000)
  • What you purchased (eg. Large Grey Singlet)
  • Whether you want to exchange or refund and which product you wish to exchange for?
  • A brief explanation of why you wish to make the return (eg. too small)

Once we have received this email we will issue you with a Returns Authorization number via an automated email, this will give you further instructions on how to return your goods to your closest warehouse,
Change of mind and size changes are shipped at your own risk and cost.
Please note no returns will be accepted unless a return authorization number has been issued.

Once your goods have been received by the warehouse and inspected and approved as in original condition your refund will be issued/your replacement sent out. You will be sent notification when this has occurred.

*Date of delivery in this section refers to the date of arrival at customer’ s house, as per courier tacking.